Workflow

How to Link a CRM Task to a Contact

Verified end to end. A demo CRM task already linked to a customer was linked to an existing contact and verified through the detail page and save payload.

Evidence Summary

Workflow run
crm-task-contact-20260519T101421Z
Updated task
431
Linked customer
910, 100 Ouvidos Lda
Linked contact
27, AI Demo Contact 20260519T030819Z

CRM task contact link workflow diagram

Before You Start

Link the Contact

  1. Open the task detail page.
  2. Confirm Entity Type and the entity record are already selected.
  3. Use the Contact selector to search and choose the contact.
  4. Confirm the read-only contact fields fill in, including name, e-mail, phone, and mobile when available.
  5. Click Save.

Verified Selectors and Payload

Field or callVerified valueMeaning
Sel2_Select_v2table=contactos, id=CodContacto, value=NomeSearches active contacts for the Contact selector.
getContactoid=27Loads the selected contact summary fields.
codcontacto27Saved contact id.
tipoterc / codtercC / 910Existing customer relation preserved.
POST endpoint/crm/tarefas/view/NDMxSame task detail save endpoint used by task edit workflows.

Confirm the Link

  1. Reload the task detail page.
  2. Confirm the selected contact remains in the Contact selector.
  3. Confirm the contact name and e-mail fields show the expected values.

The verified reload showed codcontacto=27, contacto_Nome=AI Demo Contact 20260519T030819Z, and contacto_EMail=ai-demo-contact-20260519t030819z@example.invalid. The verified save payload included codcontacto=27.

Artifacts